At FilsX, we are deeply committed to protecting the privacy and security of our customers’ personal information. We use industry-standard security measures to safeguard your data from unauthorized access, misuse, or disclosure. This Security Information section outlines the steps we take to ensure your information remains secure.

1. Secure Payment Processing

• We use trusted and compliant payment processors to handle all transactions. Your payment details are encrypted and transmitted securely using Secure Socket Layer (SSL) technology. This ensures that sensitive information such as credit card numbers is protected during transmission.
• FilsX is PCI-DSS (Payment Card Industry Data Security Standard) compliant, which means we adhere to strict security guidelines to safeguard cardholder data.

2. Data Encryption

• All personal data you provide on our website is encrypted using SSL technology, which helps protect it from unauthorized access. You can verify our SSL certification by looking for the padlock icon in your browser’s address bar and ensuring the URL begins with “https://.”

3. Account Security

• To further protect your account, we recommend using a strong, unique password for your FilsX account and regularly updating it. Avoid using easily guessed passwords and do not share your password with others.
• If you suspect unauthorized access to your account, please contact us immediately at support@filsx.site for assistance.

4. Data Access Restrictions

• Access to personal information is restricted to authorized employees and third-party service providers who need this data to fulfill orders, process payments, or provide customer support. All individuals with access to this data are required to follow strict confidentiality and security protocols.

5. Monitoring and Prevention

• We monitor our systems continuously to detect and prevent any suspicious activity or security breaches. Our team follows established incident response procedures to address potential security risks promptly and effectively.

6. Regular Security Assessments

• FilsX conducts regular security assessments and audits to ensure our systems and practices meet the highest standards of security. We also stay updated on the latest security technologies and practices to keep our platform secure.

7. Customer Awareness

• While we work diligently to protect your information, we encourage our customers to take certain precautions, such as avoiding phishing scams and verifying any communication claiming to be from FilsX by contacting us directly at support@filsx.site.

8. Contact Us

If you have any questions or concerns about our security measures or suspect any unauthorized activity on your account, please reach out to us at:

• Email: support@filsx.site
• Phone: +971 564 645 766
• Office Address: 5900 Balcones Drive, STE 9564, Austin, TX 78731

Your security is our priority at FilsX, and we are dedicated to ensuring that your shopping experience with us remains safe and secure.